Cancellation Policy

Myroomory.com (“we”, “our”, “us”), operated by PRITHEERAJ VENTURES LLP (GSTIN: 19ABJFP6229Q1ZB), understands that travel, dining, and event plans can change unexpectedly. This Cancellation Policy outlines the terms and conditions under which you can cancel your bookings made through our platform.


1. General Cancellation Terms

By making a reservation or booking through Myroomory.com, you accept and agree to the relevant cancellation and no-show policy of the specific accommodation, restaurant, or event organizer, as well as any additional terms that may apply to your booking.

2. Hotel & Accommodation Bookings

  • Free Cancellation: Most hotel bookings offer a free cancellation window if canceled [24 to 48 hours] prior to the standard check-in time (this timeframe varies by property).
  • Late Cancellation: Cancellations made outside of the free cancellation window (e.g., within [24 hours] of check-in) may incur a penalty fee. This fee is typically equivalent to [1 night's room charge], including taxes, or as determined by the specific property's policy.
  • Non-Refundable Rates: Certain promotional or discounted rates may be clearly marked as "Non-Refundable." These bookings cannot be canceled free of charge, and you will not receive a refund if you choose to cancel.

3. Dining & Restaurant Reservations

  • Standard Cancellations: Table reservations should ideally be canceled at least [X hours] prior to the reserved time to allow the restaurant to accommodate other guests.
  • Pre-paid Dining Events: If you have pre-paid for a specific dining experience or set menu, cancellations must be made strictly within the timeframe specified during checkout to be eligible for any partial or full refund.

4. Event Venues & Tickets

  • Standard Policy: Tickets purchased for events, concerts, or special venue bookings are generally non-refundable and cannot be canceled once confirmed, unless explicitly stated otherwise by the event organizer.
  • Canceled Events: If an event is canceled or postponed by the organizer or Myroomory.com, you will be notified immediately, and applicable refund or rescheduling options will be provided.

5. No-Shows and Early Check-Outs

  • No-Shows: If you fail to arrive for your booking without prior cancellation notice, it will be treated as a "No-Show." No-shows are generally not eligible for any refund, and the full booking amount may be charged.
  • Early Check-Out: If you check into a hotel and decide to check out earlier than your scheduled departure date, any refund for the unutilized nights is entirely at the discretion of the hotel's management and policy.

6. How to Cancel a Booking

You can seamlessly cancel your booking through the following methods:

  • Online: Log in to your Myroomory.com account, navigate to "My Bookings," select the relevant reservation, and follow the on-screen cancellation prompts.
  • Customer Support: Contact our support team using the details provided below, ensuring you mention your unique Booking ID.

7. Refunds

For detailed information on how and when your money will be returned for eligible cancellations, please refer to our comprehensive Return and Refund Policy.

8. Contact Us

If you require assistance with canceling a booking or understanding the cancellation terms for a specific reservation, please contact us at:

Legal Entity: PRITHEERAJ VENTURES LLP
Constitution: Limited Liability Partnership
GSTIN: 19ABJFP6229Q1ZB

Principal Place of Business:
Building No./Flat No.: C/o Dhananjay Adak
Road/Street: Rameshwarpur, Munshirhat
Nearby Landmark: Rameshwarpur Primary School
City/Town/Village: Basantapur
District: Howrah
State: West Bengal, India
PIN Code: 711410

Phone: +91 76790 37751

Website: https://myroomory.com/